In a very rare case, what do I do if I've...

Had a Reaction?

Your input will help us communicate to the brand involved and find an appropriate solution. 

In your message to our Customer Service Team, please include:

• Your name, order number and your contact details;
• The full name of the product that caused an allergic reaction; and
• A detailed description of the symptoms experienced

Our Customer Service Team may also ask for:

• A full view photo of your store receipt (if applicable);
• Photos of the product; and
• Photos of the affected area
  

Since different skin types and conditions may react differently to a particular product, we always suggest reviewing the listed ingredients of products to help you identify any sensitivities with certain ingredients. Please note Euphoric Wellbeing is not liable for any reactions in relation to any product being purchased through our store.

Upon purchasing through Euphoric Wellbeing you agree to the above information and the information provided in our Terms and Conditions and Privacy Policy.

Please understand your skin is a responsive organ and it can experience changes when using high quality/ active products. Each product we stock has been carefully selected and put through efficient clinical trials to confirm the safety of the ingredients used in each formula. 

We are here to assist you 100% and if you do experience any concerns, please contact us so we can provide advice and make any adjustments to your skin and wellbeing routine.