Shipping and Returns
sHIPPING f.a.qS
How much does it cost to have my order delivered?
All New Zealand orders valued at $90 and over will recieve free shipping.
For all orders under $90, a $10 flat shipping rate will apply.
For quotes on International orders and delivery, please contact us .
How long will my order take to arrive?
Please allow 3-5 days from order shipment notification for your Euphoric Wellbeing order to arrive within New Zealand. Noting, delivery lead times depend on which area you live.
Orders placed during a sale or promotion, can take up to 7 days. We endeavor to dispatch as quickly as possible, but please be patient.
Euphoric wellbeing endeavors to get your order to you as fast as possible. The delivery times outlined above are approximate. For further details, please review our website policy.
Is there a way I can track my order?
Parcel tracking numbers will be supplied once orders are booked for shipment – please check the link in your emailed tracking number.
For any issues surrounding tracking or delivery progress, please feel free to contact us.
Can I request my order to be left unattended? What if it goes missing?
Your order is valuable, an investment in Y.O.U. As such, a signature on delivery is required.
Should you miss your delivery, never fear! You'll be able to collect your parcel, safe and sound, from your local courier depot.
Euphoric wellbeing does not accept responsibility for parcels that are misplaced after they have been signed for & delivered. We suggest a work address if you think you won’t be home to sign for your delivery.
Returns policy
Unless authorised by management at Euphoric Wellbeing any stock returned for credit will not be readily accepted and may result in a restocking fee or where dubious circumstances occur will be forwarded back to the appropriate client.
Goods will only be accepted back if the goods have not been opened and the packaging undamaged.
Please check your goods upon receipt for any damage that may have been caused through transit (within New Zealand). Charges will not apply in cases where there has been an error by Euphoric wellbeing. Should there be any damage or leakage, please advise immediately as damaged and/ or incorrectly ordered goods will only be accepted up to 7 days after dispatch date. These return policies only apply to New Zealand based orders.
International orders are at your own risk. Euphoric wellbeing will not take any responsibility for any damages in transit or wrongly ordered products.
If you believe there has been an error on our behalf (wrong item shipped etc), please contact us within 7 days of recieving to arrange a return.
For further details on our policies surrounding shipping and returns please review our website policy.
Coming Soon
Euphoric Wellbeing will soon be opening their doors to customers for in-house treatments.
Avoid disappointment by subscribing below to be notified once our clinic doors are open.